FTC Takes Action Against Adobe for Deceptive Subscription Practices
**Attorney Advertising**

The FTC has filed a complaint against 2 top executives at Adobe for misleading consumers about early termination fees and complicating subscription cancellations.

Key Allegations:

Hidden Fees: Adobe’s “annual paid monthly” plan obscured the hefty early termination fee.

Complex Cancellations: Consumers faced numerous hurdles when attempting to cancel subscriptions, including navigating multiple pages, resistance from customer service, and unexpected charges even after cancellation.

This case highlights the importance of transparency and fair practices in subscription models, a critical area for tech companies to ensure compliance and maintain consumer trust.

“Americans are tired of companies hiding the ball during subscription signup and then putting up roadblocks when they try to cancel,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection.

Stay informed and ensure your practices align with regulatory standards to avoid similar legal challenges. For more details, read the full FTC release here.